Watch & Jewelry Repair Service Order Manager

Timepieces ready. Secure the vault.

Shelvdon minimizes vault security liability and insurance exposure for high-end watchmakers and jewelers by optimizing pickup velocity.

MEET SHELVDON!
Shelvdon Watch & Jewelry Repair Mascot
// PRECISE STORE LOGISTICS
DIAGNOSTIC BLOCK

The Specific Storage Dilemma

Watch & Jewelry Repair Workflow Comparison
WITHOUT SHELVDON

Tiny, high-value watches sitting in vaults. Prolonged storage raises store liability and insurance concerns.

WITH SHELVDON

Trigger secure, PIN-verified notifications. Guarantee only authorized clients can retrieve high-value goods.

WORKFLOW MATRIX

How It Works

Four logical stages to clear shelf space and notify customers instantly.

1

1. Intake Watch

Securely catalog timepiece details and customer mobile number, storing in a tagged vault location.

// STAGE 1_READY
2

2. Precision Service

Horologists perform watch diagnostics or jewelry setting, verifying seal pressure and calibration before finishing.

// STAGE 2_READY
3

3. Encrypted SMS

Shelvdon dispatches a transactional text containing a 4-digit pickup PIN required at checkout.

// STAGE 3_READY
4

4. Vault Release

Securely retrieve the item when the owner inputs the pickup PIN, clearing liability and vault space.

// STAGE 4_READY
FAQ

Got Questions?

Find answers to common questions about Shelvdon and how it simplifies your shop workflow.

Shelvdon is a lightweight ticket tracking and customer notification system for repair and service businesses. Create tickets, track repair status, and automatically notify customers when work is ready—all without replacing your existing POS.

// WHAT IS IT

No. Shelvdon works alongside your existing POS, cash register, or CRM. Most shops continue using their current system for payments while using Shelvdon for ticket tracking and customer notifications.

// POS COMPLEMENT

Most shops can start using Shelvdon in less than 5 minutes. There is nothing to install and no complicated setup process.

// QUICK SETUP

Shelvdon is designed for repair, alteration, cleaning, and restoration businesses that accept customer-owned items and store them for pickup.

// TARGET USERS

Yes. Counter staff, technicians, and managers can all work from the same shared workflow and update ticket statuses in real time.

// TEAM SYNC

Yes. Shelvdon works on desktops, tablets, and modern mobile browsers.

// DEVICE COMPATIBILITY

No. Customers receive updates by text message. No app downloads are required.

// ZERO FRICTION

Yes. Shelvdon only sends transactional service updates related to active repair tickets. Customers can opt out at any time, and customer information is never sold or used for marketing.

// DATA PROTECTION

Shelvdon is currently free during the private beta. Early users will receive advance notice before any paid plans are introduced.

// BETA COST

Join the waitlist with your email. We are rolling out access to shops gradually to ensure maximum platform stability and direct support for early adopters.

// BETA ACCESS
LIMITED EARLY ACCESS

Clear your shelves in seconds, not days.

Create tickets, track repairs, and automatically notify customers—without replacing your current POS or learning complicated software.

*Note: Automated transactional notifications are currently optimized and supported for US & Canada (+1) locations.

✓ Early adopters receive free beta access.