Eyeglass & Optical Repair Service Order Manager

Frames soldered. Trays organized.

Shelvdon organizes optics trays and lens slots, sending automatic text messages when spectacles are ready for collection.

MEET SHELVDON!
Shelvdon Eyeglass & Optical Repair Mascot
// PRECISE STORE LOGISTICS
DIAGNOSTIC BLOCK

The Specific Storage Dilemma

Eyeglass & Optical Repair Workflow Comparison
WITHOUT SHELVDON

Fragile frames pile up in unlabeled optic trays. Counter staff call clients manually, wasting time on busy afternoons.

WITH SHELVDON

Tag glasses with designated tray rack coordinates. Send transactional SMS notifications with custom pick-up codes.

WORKFLOW MATRIX

How It Works

Four logical stages to clear shelf space and notify customers instantly.

1

1. Frame Intake

Receive frames, tag them with a specific tray coordinate, and enter the client's contact phone.

// STAGE 1_READY
2

2. Lens & Hinge Fix

Repair specialists solder hinges, fit nose pads, or replace lenses, marking order status as ready.

// STAGE 2_READY
3

3. SMS Alert

An automatic text alerts the customer that their glasses are ready, citing tray coordinates.

// STAGE 3_READY
4

4. Quick Handover

Retrieve glasses from the designated tray, confirm the secure pickup PIN, and hand them over.

// STAGE 4_READY
FAQ

Got Questions?

Find answers to common questions about Shelvdon and how it simplifies your shop workflow.

Shelvdon is a lightweight ticket tracking and customer notification system for repair and service businesses. Create tickets, track repair status, and automatically notify customers when work is ready—all without replacing your existing POS.

// WHAT IS IT

No. Shelvdon works alongside your existing POS, cash register, or CRM. Most shops continue using their current system for payments while using Shelvdon for ticket tracking and customer notifications.

// POS COMPLEMENT

Most shops can start using Shelvdon in less than 5 minutes. There is nothing to install and no complicated setup process.

// QUICK SETUP

Shelvdon is designed for repair, alteration, cleaning, and restoration businesses that accept customer-owned items and store them for pickup.

// TARGET USERS

Yes. Counter staff, technicians, and managers can all work from the same shared workflow and update ticket statuses in real time.

// TEAM SYNC

Yes. Shelvdon works on desktops, tablets, and modern mobile browsers.

// DEVICE COMPATIBILITY

No. Customers receive updates by text message. No app downloads are required.

// ZERO FRICTION

Yes. Shelvdon only sends transactional service updates related to active repair tickets. Customers can opt out at any time, and customer information is never sold or used for marketing.

// DATA PROTECTION

Shelvdon is currently free during the private beta. Early users will receive advance notice before any paid plans are introduced.

// BETA COST

Join the waitlist with your email. We are rolling out access to shops gradually to ensure maximum platform stability and direct support for early adopters.

// BETA ACCESS
LIMITED EARLY ACCESS

Clear your shelves in seconds, not days.

Create tickets, track repairs, and automatically notify customers—without replacing your current POS or learning complicated software.

*Note: Automated transactional notifications are currently optimized and supported for US & Canada (+1) locations.

✓ Early adopters receive free beta access.