Musical Instrument Repair Service Order Manager

Instruments tuned. Storage cleared.

Shelvdon streamlines case storage and security for luthier and brass workshops, automatically dispatching pickup alerts.

MEET SHELVDON!
Shelvdon Musical Instrument Repair Mascot
// PRECISE STORE LOGISTICS
DIAGNOSTIC BLOCK

The Specific Storage Dilemma

Musical Instrument Repair Workflow Comparison
WITHOUT SHELVDON

Valuable guitars and brass cases crowd workbench storage lockers, raising damage liabilities and store clutter.

WITH SHELVDON

Assign precise locker locations. Trigger automatic, PIN-verified pickup alerts to keep high-value inventory turning over.

WORKFLOW MATRIX

How It Works

Four logical stages to clear shelf space and notify customers instantly.

1

1. Secure Intake

Log the instrument serial number, assign a specific storage slot, and capture the owner's phone number.

// STAGE 1_READY
2

2. Workbench Repair

Luthiers perform refrets, setups, or soldering work and mark completion on the digital dashboard.

// STAGE 2_READY
3

3. Secure Dispatch

The system dispatches an automated SMS alert containing retrieval slot coordinates and a unique pickup PIN.

// STAGE 3_READY
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4. Safe Pickup

Pull the case from its designated slot, verify the security PIN with the client, and safely return the instrument.

// STAGE 4_READY
FAQ

Got Questions?

Find answers to common questions about Shelvdon and how it simplifies your shop workflow.

Shelvdon is a lightweight ticket tracking and customer notification system for repair and service businesses. Create tickets, track repair status, and automatically notify customers when work is ready—all without replacing your existing POS.

// WHAT IS IT

No. Shelvdon works alongside your existing POS, cash register, or CRM. Most shops continue using their current system for payments while using Shelvdon for ticket tracking and customer notifications.

// POS COMPLEMENT

Most shops can start using Shelvdon in less than 5 minutes. There is nothing to install and no complicated setup process.

// QUICK SETUP

Shelvdon is designed for repair, alteration, cleaning, and restoration businesses that accept customer-owned items and store them for pickup.

// TARGET USERS

Yes. Counter staff, technicians, and managers can all work from the same shared workflow and update ticket statuses in real time.

// TEAM SYNC

Yes. Shelvdon works on desktops, tablets, and modern mobile browsers.

// DEVICE COMPATIBILITY

No. Customers receive updates by text message. No app downloads are required.

// ZERO FRICTION

Yes. Shelvdon only sends transactional service updates related to active repair tickets. Customers can opt out at any time, and customer information is never sold or used for marketing.

// DATA PROTECTION

Shelvdon is currently free during the private beta. Early users will receive advance notice before any paid plans are introduced.

// BETA COST

Join the waitlist with your email. We are rolling out access to shops gradually to ensure maximum platform stability and direct support for early adopters.

// BETA ACCESS
LIMITED EARLY ACCESS

Clear your shelves in seconds, not days.

Create tickets, track repairs, and automatically notify customers—without replacing your current POS or learning complicated software.

*Note: Automated transactional notifications are currently optimized and supported for US & Canada (+1) locations.

✓ Early adopters receive free beta access.