Shelvdon streamlines plaque and trophy rack slots, dispatching automatic pickup texts when custom engraving tasks are completed.
Bulky custom plaques and awards clutter counter shelves while staff wait for clients to collect them.
Allocate awards to specific shelves at intake, and trigger instant SMS alerts upon engraving completion.
Four logical stages to clear shelf space and notify customers instantly.
Log engraving details, assign a specific shelf coordinate, and save customer details.
Engravers cut, polish, or etch text, marking completion on the digital workbench.
System automatically texts the recipient that their award is ready, mentioning the retrieval coordinate.
Pull the trophy instantly from its designated shelf and verify the secure pickup PIN.
Find answers to common questions about Shelvdon and how it simplifies your shop workflow.
Shelvdon is a lightweight ticket tracking and customer notification system for repair and service businesses. Create tickets, track repair status, and automatically notify customers when work is ready—all without replacing your existing POS.
No. Shelvdon works alongside your existing POS, cash register, or CRM. Most shops continue using their current system for payments while using Shelvdon for ticket tracking and customer notifications.
Most shops can start using Shelvdon in less than 5 minutes. There is nothing to install and no complicated setup process.
Shelvdon is designed for repair, alteration, cleaning, and restoration businesses that accept customer-owned items and store them for pickup.
Yes. Counter staff, technicians, and managers can all work from the same shared workflow and update ticket statuses in real time.
Yes. Shelvdon works on desktops, tablets, and modern mobile browsers.
No. Customers receive updates by text message. No app downloads are required.
Yes. Shelvdon only sends transactional service updates related to active repair tickets. Customers can opt out at any time, and customer information is never sold or used for marketing.
Shelvdon is currently free during the private beta. Early users will receive advance notice before any paid plans are introduced.
Join the waitlist with your email. We are rolling out access to shops gradually to ensure maximum platform stability and direct support for early adopters.
Create tickets, track repairs, and automatically notify customers—without replacing your current POS or learning complicated software.
*Note: Automated transactional notifications are currently optimized and supported for US & Canada (+1) locations.
You're on the list! We'll contact you as soon as beta access becomes available.
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