Create tickets, track repair status, and automatically notify customers when work is ready - so completed jobs don't sit on shelves for weeks. Setup takes minutes, not days.
"Click on my chassis to initialize logical discourse."
Most shops either struggle with spreadsheets or overpay for bloated software. Shelvdon gives you exactly what you need - and nothing you don't.
~2 hours of pure administrative drag every single day.
~$100–$250/mo + hours of custom setup & training.
Setup in minutes. Spend your time serving customers.
If your storefront takes in items, performs bench service, and stores them for customer pickup—Shelvdon is your operational upgrade.
Hanging racks get overcrowded with finished garments; manual phone logs are slow, tedious, and easily lost.
Log completed suits/dresses instantly, sending automated pickup notifications containing specific rack sorting tag locations.
Finished consoles and laptops consume high-security drawer space. Aging lithium batteries sit uncollected.
Set active jobs to ready. Automatic transactional SMS updates prompt fast, same-day pickup responses.
Physical boots and luggage pile up. Employees waste hours search-matching items to paper receipt numbers.
Connect physical shelf tag locations directly to the notification workflow for rapid retrieval when customers arrive.
Tiny, high-value watches sitting in vaults. Prolonged storage rises store liability and insurance concerns.
Trigger secure, PIN-verified notifications. Guarantee only authorized clients can retrieve high-value goods.
If your business accepts customer-owned items, performs work, and stores them for pickup, Shelvdon can streamline your workflow.
VIEW ALL SUPPORTED INDUSTRIESCreate tickets, track repairs, and automatically notify customers when work is ready.
Create a repair ticket in under 30 seconds. Add customer details, service notes, and an optional receipt number to link Shelvdon with your existing workflow.
Move tickets through your workflow with one tap. Update items from Queued to In Progress to Ready without complicated forms or extra training.
When work is complete, Shelvdon automatically texts customers with a secure pickup PIN. Automatic reminders help reduce abandoned repairs and clear shelf space faster.
Simulate customer order intake on the digital counter terminal below. Watch the automated transactional notifications deliver to the customer's phone instantly, and test keyword opt-outs.
I agree to receive transactional SMS notifications regarding my service order status and pickup alerts from Shelvdon.
⚠️ Note: If you do not check this box or provide a phone number, you will not receive any status update messages.
*Message frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to unsubscribe.
Everything you need to manage repair tickets and customer pickups - without the complexity of traditional repair software.
Create tickets, capture customer details, and hand customers a tracking number in under 30 seconds.
Assign shelf, rack, or bin locations during intake so staff can instantly find items when customers arrive.
Automatically notify customers when repairs are ready. Built for reliable delivery across Canadian carriers including Rogers, Bell, and Telus.
Customers forget. Shelvdon doesn't. Automatically send reminder messages on day 7 and day 14 to reduce abandoned repairs and free valuable shelf space.
Find answers to common questions about Shelvdon and how it simplifies your shop workflow.
Shelvdon is a lightweight ticket tracking and customer notification system for repair and service businesses. Create tickets, track repair status, and automatically notify customers when work is ready—all without replacing your existing POS.
No. Shelvdon works alongside your existing POS, cash register, or CRM. Most shops continue using their current system for payments while using Shelvdon for ticket tracking and customer notifications.
Most shops can start using Shelvdon in less than 5 minutes. There is nothing to install and no complicated setup process.
Shelvdon is designed for repair, alteration, cleaning, and restoration businesses that accept customer-owned items and store them for pickup.
Yes. Counter staff, technicians, and managers can all work from the same shared workflow and update ticket statuses in real time.
Yes. Shelvdon works on desktops, tablets, and modern mobile browsers.
No. Customers receive updates by text message. No app downloads are required.
Yes. Shelvdon only sends transactional service updates related to active repair tickets. Customers can opt out at any time, and customer information is never sold or used for marketing.
Shelvdon is currently free during the private beta. Early users will receive advance notice before any paid plans are introduced.
Join the waitlist with your email. We are rolling out access to shops gradually to ensure maximum platform stability and direct support for early adopters.
Create tickets, track repairs, and automatically notify customers—without replacing your current POS or learning complicated software.
*Note: Automated transactional notifications are currently optimized and supported for US & Canada (+1) locations.
You're on the list! We'll contact you as soon as beta access becomes available.
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